Returns and Refunds

We appreciate every customer who supports our small business and wake up every day with the goal of providing a 5-star experience.

We will gladly and promptly refund you for damaged, missing, poor-quality, or incorrect products received.

SHIPPING: Cancelled order requests will be refunded for the entire order minus credit card fees (2.9%), as we are still responsible for those fees.

PICKUP ORDERS: Once your order is placed, it will be prepared and placed outside for pickup, and we will not be able to refund your order.

WHAT TO DO:
Take a clear, identifiable photo of the item(s) along with the reason for your request.

Contact us at orders@woolfies.com for questions related to refunds and returns. Be sure to specify your order number and location of purchase.

Refund requests must be made within 24 hours of receipt. If approved, a credit will be applied to your original method of payment.

THANK YOU FOR SUPPORTING OUR SMALL FAMILY BAKERY!